FAQ
Do I have to register if I want to submit an order in the Reza Zadeh online shop?
No, you can also order as a guest, but creating a customer account is quick and easy, offering benefits such as access to your order history.
Is it possible to register as an individual at Reza Zadeh?
No, our online shop is exclusively for businesses. Individual registrations are not allowed.
Are your offered spare parts new or second hand?
We offer and sell only used spare parts.
Are the prices for the spare parts in the shop inclusive or exclusive of packaging and shipping?
The packaging is generally included, but we offer free shipping for orders over 50 Euros.
Are your spare parts in stock?
Yes, all offered spare parts are in stock and available immediately.
Do you sell also abroad?
We sell and ship worldwide.
How long is your delivery time?
1-2 days after your purchase within the EU and for other countries after the export documents have been completed.
Are you able to install the spare parts in our machines?
Yes, we have trained technicians who can install the spare parts in your machines.
Do you offer a guarantee for your spare parts?
Yes, if the installation is carried out by our technician or verifiably by a technician authorized by the manufacturer.